Contact
Office Telephone:
508-713-6680, ext. 2
Email:
propertymanager@greenrater.com
In the Event of an Emergency
Please contact 911 for a life-threatening emergency including medical issues, fires, violence, or break-ins.
For non-life-threatening emergencies please call the on-call technician at
508-713-6680, ext. 1.
Leave a voicemail in the emergency mailbox and you will be called back promptly.
Lock Out
If you are locked out* of the building, please call the Emergency Contact at 508-713-6680, ext. 1.
*A fee may apply.
As a current tenant or prospective tenant, welcome to the SCI tenant portal. We hope your experience living in a building we manage is both memorable and enjoyable.
Below are some resources that you may find useful. Please make sure to consult our “Resident Handbook” for making the most out of your living space. We are always welcome to feedback about your experience living in our buildings, or what resources would be helpful for us to include on this page.
We use the property management platform, Buildium, to manage our tenants. Please reach out to us to make sure you gain access to our Resident Center on Buildium. Please see below for more information.
Worcester, Massachusetts is experiencing a renaissance as a livable and vibrant place to work and call home. Local institutions, investors, entrepreneurs, artists, and leadership have aligned to create a unique culture that embraces Worcester history while welcoming its reinvention as a contemporary city.
Learn more about this beautiful city.
Buildium Resident Center: Maintenance Requests, Inquiries & ePay
All existing tenants should have an account through the Resident Center on our property management platform, Buildium. The website to access the center is https://sustainablecomfortinc.managebuilding.com/Resident/portal/login (please be sure to bookmark this link). If you don’t have a login to the Resident Center, please email us at propertymanager@greenrater.com and we will get you one right away.
On our Resident Center you can submit maintenance requests and inquiries, see your balance owed, communicate with us and submit payments if your landlord/association has setup ePay.
Buildium gives us a way to have your information, accounting and communications all in one place.
Community Resources
Upon moving into one of Sustainable Comfort, Inc.’s managed properties, many residents have questions about Worcester itself, with everything from how to make sure they are properly disposing of their household trash/recycling and what are Worcester’s parking rules to local amenities and good places to get a bite to eat. This page has been set-up to provide the answers to some of those questions.
Worcester Trash/Recylcling
Trash Day
To find the Trash day for your neighborhood, visit the City of Worcester’s website: www.worcesterma.gov/trash-recycling/trash-disposal
Recycling
A recycling bin can be obtained at the Department of Public Works and Parks Customer Service Center located at:
76 East Worcester Street
Monday-Friday
7:30 a.m. – 5 p.m.
Please be sure to bring proof of residency with you.
New residents will receive one bin free of charge
Worcester Parking
For those residents with on street parking, information on parking can be obtained by visiting http://www.worcesterma.gov/parking.
Please be advised that during winter weather, there may be parking bans.
Stay Updated
DPW&P Customer Service Center is the official source for up-to-date information on the winter parking ban.
For the latest updates on the winter parking ban:
Sign up for ALERTWorcester and receive notifications to your phone or email.
Watch Government Access Channel 192
Local Amenities
Worcester is a diverse and beautiful city, each neighborhood offers a varied option of small shops, wonderful restaurants, local places to explore and parks to enjoy.
Walkable Local Amenities & Transportation
Visit www.walkscore.com to learn more about your home’s Walkscore including walkability, nearby places, and transit options.
View neighborhood restaurants, coffee shops, grocery stores, schools, parks, and more.
Get a commute report and see options for getting around by car, bus, bike, and foot.
Learn about the neighborhood, view crime and safety, see what locals are saying, browse photos and places.
